Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Public Works Main
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If you have a water or sewer emergency, contact city offices immediately at 612-782-3301 during normal business hours. For after-hours service, contact the Fire Department at 612-782-3400. City crews will be dispatched to evaluate the situation and assist the property owner. Following the completion of necessary repairs, notify city offices to have a city crew check the condition of the main lines.Public Works Main
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Public Works Main
Contact Xcel Energy at 1 (800) 960-6235 or submit outdoor lighting outages to Xcel Energy using this LINK
The form will ask the following:
- Contact Name and Number
- Location of the Light
- Light Issues
- Any other details to assist with repairing the issue.
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City owned property that includes the street and boulevard, generally 15’ behind the back of curb, but can vary in certain circumstances. For more information contact the Public Works Department at 612-782-3441.Public Works Main
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While the City does not survey properties, a metal stake may be found at each property corner using a metal detector. Property maps can be found at https://gis.hennepin.us/property/map/ or https://www.ramseycounty.us/residents/property/maps-surveys/interactive-map-gis.Public Works Main
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When the City, utility companies, or others need to dig in the right-of-way, locations of buried utility lines in that area are marked with colored flags to avoid damaging them. When starting a digging project on your property, you must notify Gopher State One Call before you dig at 651-454-0002 or http://www.gopherstateonecall.org/submitPublic Works Main
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Public Works Main
The City's water is 17 to 18 grains of hardness, but with a water softener it could be 11 to 12 grains hardness.
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Public Works Main
Don't forget to call before you dig!
TO FILE A LOCATE REQUEST CALL GOPHER STATE ONE:
811
651-454-0002
1-800-252-1166